Adnan Adams Mohammed
Relief to owners of SIM cards who have their numbers deactivated but had monies in their mobile money accounts are to receive their monies soon as Ministry of Communications and Digitalisation and Bank of Ghana complete the process to facilitate the retrieval of the locked up funds.
Providing an update on the status of the SIM re-registration exercise in Parliament, last week, the Minister of Communication assured affected subscribers that, while they won’t be able to conduct mobile-related transactions with their deactivated SIMs, their funds will be recovered through the necessary processes.
As part of a nationwide re-registration exercise of all SIM cards using the Ghana Card as the only source of identity in the country to help curb increasing cyber and mobile phone related crimes in the country, the National Communication Authority and the Telecommunication Companies deactivated a number of unregistered SIM cards. This resulted in a number of mobile phone users crying out as their monies were locked on the blocked numbers.
“We continue to encourage the National Identification Authority (NIA) to assist people to acquire their Ghana Card. We have also been made aware of the difficulties facing subscribers in accessing their funds on their mobile money wallets”, Ursula Owusu-Ekuful sympathised with victims while speaking in parliament.
“These subscribers will not be able to transact money mobile-related activities, however, we are working with the Bank of Ghana to ensure that these subscribers are able to retrieve funds upon the presentation of a valid ID and going through the required processes.”
